Absences overview: the company-wide screen, and printing vacation decisions

1. Open it and read the KPI cards first

1. In the left menu, open the ADM tab and select All Absences. The tabs (ADM / DMS / CRM / ATS) appear only when your company uses more than one module. If you don't see the item, your account has no access to this screen.
2. The screen is titled Absences overview and the badge next to it counts requests still pending.
3. Read the cards before the list. Pending is the queue; Needs attention is the subset that has waited too long or is about to start — that is where to begin.
4. Approved (this month) and Rejected (this month) give the volume, and Avg. response time shows how fast decisions are being made against the < 24h target.
5. The header also holds Import, Excel, the mass-action menu, and Add Absence for entering an absence on someone's behalf.

2. Narrow down to the requests you mean

1. Search by employee name, then narrow with All Employees, Status and All Types.
2. More filters adds Office, Department and an Absence date range — use the range to answer questions like "who is off in August".
3. Press Apply filters. Filters do not take effect as you pick them, which is deliberate — you set several and apply once.
4. The chips under the filter bar show exactly what is active; remove one with its ✕, or use Reset all to start over. If the list looks emptier than expected, read the chips first.
5. Filtering matters more here than on most screens: it is what defines the group for the mass actions in step 4.

3. Work through the list

1. Each row shows the Employee, the Start and End date, the Type, the Status and the days or hours it costs.
2. Where the requester left a comment, an icon appears next to the name — open it before deciding, since it usually contains the cover arrangement.
3. Approve and Reject act on that row directly. They appear only while the request is still pending.
4. Duplicate absence pre-fills a new request from an existing one — useful for a recurring pattern. It creates a new record and does not copy attachments.
5. Sort by employee or by date to group what you are reviewing; the row count under the list tells you how many requests match.

4. Mass actions, and where the PDF actually goes

1. Tick the rows you want. A bar above the list shows how many are selected out of how many match the filters.
2. Open Select action…. There are two actions: Delete selected absences and Download selected PDFs.
3. Choose Download selected PDFs and a message appears — Document processing started.
4. Read that message. Despite the wording on the menu item, nothing downloads in the browser: an email with one merged PDF is sent to you, and for a large batch it can take a few minutes.
5. So do not sit waiting for a file dialog, and do not click the action again — check your inbox instead. Repeating it just generates another email.
6. The merged PDF contains one document per selected request, which is exactly what you want when printing a stack of decisions.

5. Printing vacation decisions for a whole group

1. This is the job most people come to this screen for. Set Status to Approved — an unapproved request has no decision to print.
2. Set the type to Annual leave so sick leave and other types stay out of the batch.
3. Add an Absence date range if you are printing for one period, and press Apply filters.
4. Select all the filtered rows, then Select action… → Download selected PDFs.
5. The merged PDF arrives by email. Print it once and you have every decision for the group, in one pass, instead of opening requests one at a time.
6. Check the count before you send: the selection is what goes into the PDF, so a stray tick means a stray document in the middle of the stack.

Related: Approve absences & submit requests for others · Create or edit an absence request · An employee's vacation balance and absence history · Company absence settings · Document templates and contract types.