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Approve absences & submit requests for others

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For managers and approvers: review and decide your team's absence requests, and submit a request on behalf of one or more employees. You see these requests because you are set up as an approver for those people; what you can do also depends on your permissions. This page uses English labels from the product where available.

Animated overview of approving absences and submitting for others, from the menu to the decision — steps 1 to 6
The whole flow at a glance (loops). Each step below explains one part.

1. Find Approvals in the menu

Left menu with the ADM tab and the Approvals item highlighted
① Open the ADM tab · ② select Approvals.
  1. In the left menu, open the ADM tab. The tabs (ADM / DMS / CRM / ATS) only appear when your company uses more than one module — otherwise the menu items are shown directly, so skip to the next step.
  2. Select Approvals. Your approvals queue opens.
  3. Don't see Approvals? It appears only for users who can approve absences — ask a company administrator.

2. Why you can approve these requests

Absence approvals header with subtitle and KPI cards
① The subtitle confirms these are requests from your team · ② the Pending card shows what needs a decision.
  1. The screen lists requests from your team — the employees you are set up to approve for. If you also hold a broader role, you may see more.
  2. The cards summarise your queue: Pending, Approved (this month), Rejected (this month), and Avg. response time. Click a card to filter by that status.
  3. The list opens on Pending by default, so the requests waiting on you are front and centre.
When an employee submits a new request, a notification is also sent to the approver's (manager's) email — you don't have to keep checking this screen.

3. Filter by employee and status

Filter bar with employee and status dropdowns and reset
① Employee · ② Status · ③ Reset filters.
  1. Use the employee dropdown to focus on one person (the list contains only employees you approve for).
  2. Use the Status dropdown to switch between pending, approved, rejected, and so on.
  3. Click Reset filters to go back to the default view.

4. Open a request to decide

Approval rows: pending with approve and reject, approved with revoke, and processed
① Read the note · ② Approve · ③ Reject · ④ Revoke your own approval (Processed = already decided).
  1. If a row has a note icon, click it to read the employee's comment.
  2. On a Pending request, click the green ✓ (Approve) or the red ✗ (Reject) — both open the decision dialog (next step).
  3. For a request you already approved, the revoke action (curved arrow) lets you undo your approval.
  4. A request marked Processed has already been decided and has no action.

5. Review and approve or decline

Absence approval dialog with details, approval chain, decision note and Approve or Decline
① Review the tabs · ② check the approval chain · ③ add an optional note · ④ Approve or Decline.
  1. Review the request: the Details tab shows the period and total, the employee's note, and (for vacation) the remaining-days balance. The Overlapping Absences, Documents and History tabs give more context.
  2. Check the Approval chain — who else approves and where it stands; your own step is marked You.
  3. Optionally add a Decision note for the employee.
  4. Click Approve or Decline. The employee is notified of your decision.

6. Submit an absence for someone else

Add Absence dialog with employee picker, type, dates, approvers and Create
① Pick employee(s) · ② type & dates · ③ approvers · ④ Create.
  1. Click Add Absence (top right) to open the dialog.
  2. Pick the Employee — you can select one or more people to submit the same request for all of them at once.
  3. Choose the Type and the Start/End dates (or hours), and set the Approvers. The Overlapping Absences tab flags clashes with existing absences; Documents lets you attach files.
  4. Click Create to submit the request.

7. Old version

  1. If you need the previous layout, use the Old version link next to the page subtitle to switch back to the classic approvals view.